I was reading a news article about Mumbai Dabbawalas. They will be offering the consultancy services in logistics management to India Inc.
Dabba service has been rated as Six-Sigma quality by management guru, C.K.Prahlad, this means one failure at one million attempts! And the logistics management of Dabbawalas is been study material for all major B-Schools.
But, the question we need to ask here, can we reproduce the same concept in other cities? Agreed, their supply chain and logistics management is fail-proof, but is it a model which can be reproduced? Can we have this kind of service in other cities like Bangalore, Delhi?
Answering this question might not be straight forward. Because, on first instance, reproducing this model looks very difficult in other cities.
But, this leads to a new question, what is there in the logistics model of Dabbawalas, which Indian Inc can take and adopt?
Answer is simple. Dabbawalasa are lead by simple management principles and systematic approach that minimizes the confusion and enhanced efficiency of resources. Corporations use technology for implementing certain principles. But if you are directly implementing the principles, there is no need for technology. Indian Inc may not replicate Dabbawalas experience, but they can definitely adopt the principles.
Business model success depends on the basic management principles!
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1 comment:
True. In my opinion, Dabbavalas adopted a solution which suited their requirements and have typical cases simillar for all their customers. Dabbavalas may not give full proof solution to others.
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